In addition to making these new features available on the iPhone, IBM recently began development practices that incorporate social media.  They have been utilizing “blogs and Twitter to collect and make hundreds of refinements suggested by people who want to work smarter.”  These new features, which include refinements to search and ways to edit messages, are now present on desktop software and some are even available on the iPhone.

IBM has previously worked with Nokia and Samsung to bring Lotus Notes Traveler support to smart phone customers.  They are currently working with AT&T, Spring, Verizon Wireless, and Orange in order to keep expanding Lotus Notes.